If there are too many videos that you’ve exchanged with other users on WhatsApp, that could be the reason why the app is struggling to complete the backup. Relaunch WhatsApp and try to complete a backup of your data again. Then, find the WhatsApp card and swipe it from the screen. For example, you can do it by selecting the small square icon in the bottom left corner or swiping up from the bottom of the screen. How to do it depends on your Android model. To restart the app, first, open all apps running on your Android device. The first thing we recommend trying is to restart the app and run the backup again. If your WhatsApp chat history is stuck on backup, there’s a chance that the WhatsApp client is stuck as well. You can check it in WhatsApp’s Chat Backup settings under Account. On an Android make sure you have a stable internet connection (preferably a strong Wi-Fi network) and that your WhatsApp account is linked to an active Google account. How to Fix WhatsApp Backup Stuck on Android Instead of trying to pinpoint the cause of the problem, troubleshoot one by one to see if one of them solves the problem. So what are the factors delaying or preventing WhatsApp’s backup process? When you find that your WhatsApp chat backup is stuck, this could be caused by a number of issues, including your phone not having enough space to store the new backup, network errors, conflicting software causing problems, your phone’s firmware being out of date, and even some internal errors in the WhatsApp app. When you get a new phone, you can restore WhatsApp backup and use the app without losing any of your data. Backing up WhatsApp chat’s data helps you avoid any data loss and safely transfer WhatsApp chat history when switching from iPhoneto Android, Android to Android, or iPhone to iPhone.
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